Clive Coffee Takes it to the Next Level with Acumatica Cloud ERP
Industry: eCommerce
The Company:
Espresso and coffee-enthusiast Clive Coffee took the home barista experience to the next level when its online sales business grew during the pandemic and it added a subscription service and an educational component. But it soon became obvious that they couldn’t use QuickBooks, a separate eCommerce system, and order processing with inventory and go through the manual rotations needed to consolidate all the data. So, Clive Coffee implemented Acumatica Cloud ERP, gaining a single integrated platform that provides real-time financial visibility, increased inventory accuracy, and helps Clive continue in its mission to guide its clients in their pursuit of great espresso, design, and quality that lasts.
We knew Acumatica was a solution that we could grow with. We knew that it wasn’t going to limit us to what we could do. There is a lot of possibility for Clive and how we want to continue to expand
Amanda Datte, CFO, Clive Coffee
The Problem?
Clive Coffee couldn’t meet customer expectations and needed to replace disconnected systems. It used QuickBooks for accounting and bookkeeping, separate inventory software, a different order processing system, and an eCommerce system. None of the systems were connected. “On a monthly basis, we had a laundry list of processes to get the information accurately into our accounting system,” says Datte. “There were lots of checks and balances and lots of reconciliations because we manually inputted data.” The company didn’t have accurate, up-to-date information or visibility into sales, revenue, inventory, or payment statuses. It would take up to 15 days to close a month, Datte says. “We were growing so fast, and it never felt like we were caught up. As soon as we finished one month, got all the details aligned, got them into QuickBooks, and got our balance sheet up to date, another month had already gone by. It was just a stressful environment.”
The Results?
- Acquired a single, integrated, cloud-based solution, eliminating manual reconciliation processes
- Provided instant and accurate financial reporting, improving decision making
- Gained deep and connected data transparency, streamlining operations
- Avoided hiring additional staff in finance, scaling transaction volume more efficiently
- Improved the customer experience, shipping products 50 percent faster, exceeding consumer expectations
- Obtained a connected platform for growth that can scale rapidly as the business continues to evolve
Long-Term Outlook? Excited for the Future with a Modern Platform for Growth
- Streamlined Workflow, Real-Time Data
- Access from Anywhere
- Improved Customer Experienc
- Real-Time Inventory Insight
Don’t Get Left Behind
Think your customers don’t shop online? Think again. eCommerce is growing rapidly, and it’s anticipated that 95% of purchases will be done online by 2040. Get ahead of the competition with an all-in-one integrated solution that combines Acumatica Cloud ERP, Aqurus Inventory Management, and your sales funnel. Learn More.
