Regardless of job title, accountants are experiencing a shift in the nature of their roles and the pace with which results are expected. Leaders and staff both increasingly look to accountants for help in gathering insights and making time-sensitive decisions. In today’s environment, they don’t always have time for certainty and must plunge ahead with whatever details are available (recent Covid-19 relief regulations are a perfect example). As a profession, accountants have historically been late adopters, wired for accuracy and proof and therefore waiting for others to go first before venturing in a different direction. But recent global events have forced everyone to change the way they work and how they make decisions. Accountants—members of a profession that tends to avoid uncertainty—have had no choice but to embrace it, to seek deeper insights, and to examine traditional methods and systems. To meet leaders’ expectations, they must also take a fresh look at the supporting technology and start demanding more from it even as they navigate the changes being forced upon them.
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