Duration: 30 minutes
Growing your business can be difficult, especially if you’ve never done it before. In this upcoming podcast, we’ll talk with Stephen Young, Chair of the Alberta IoT Centre of Excellence, about strategic planning, identifying and developing business processes, setting KPIs, and selecting the right tools to manage your business and scale it successfully.
November 12th: Creating Winning Customer Experiences Starts with Data
How can you measure the effectiveness of your customer experiences? Are you collecting data efficiently, processing that in real-time, and analyzing it in a way that leads to better business decisions? In this upcoming podcast, we’ll talk with Terrence Boland, VP Finance at STRAIT Group Ltd., about how better transparency in the sales, execution, and invoice process creates an enhanced customer experience.
November 19th: The New Normal in eCommerce (and How You Can Win)
The retail holiday season will soon be here, but is your eCommerce business ready for it? In this upcoming podcast, we’ll talk with Patty Benitez, SVP, Channel Sales at APS Payments, about the changing landscape of eCommerce and retail in North America, how to save money with payment processing, and actions you can take right now to thrive this holiday season.
November 26th: Questions from the Audience
In the last week of November, Murray and Samantha will take questions from the audience and speak about some relevant topics going on in the market.
As a Chartered Accountant, business owner and IT specialist, Murray’s insight into financial software is unparalleled. You’ll also love his business-first approach in every technology discussion.
Business Solutions Specialist
With experience deploying hundreds of ERP implementations and enhancements, Samantha brings a wealth of technical expertise to find the right solution.
B.Ed., MBA PMP
Presentation date: November 5, 2020
Steven Young, B.Ed., MBA PMP is an organizational leader, change agent and researcher on leveraging industry 4.0 technologies to deliver competitive business values.
Steven is a director on the Alberta IoT association and chairs their centre of excellence with a mandate to develop Alberta as a leading IoT hub.
A regular lecturer at the Alberta School of Business and instructor at the Northern Alberta Institute of Technology,
As a former Member of the Alberta Legislature where he served as the Chief Government Whip Steven understands politics across government and business providing a perspective on navigating the challenges, seizing opportunities and creating organization value.
VP Finance at STRAIT Group Ltd
Presentation date: November 12, 2020
Terrence Boland is a senior executive working as the VP of finance at STRAIT projects and has extensive knowledge with the oil and gas sector. He firmly believes in streamlining operations and having a centralized location for data.
SVP, Channel Sales
APS Payments a Repay Company
Presentation date: November 19, 2020
Patty Benitez is Senior VP of Channel. Joining APS Payments in 2015, Benitez has over 20 years of channel experience and is responsible for the APS Payments Partner Program, which provides the framework for developing win-win client/partner relationships.
Her primary objective is to help APS deliver extraordinary value to mutual customers while offering the best service and bringing in the right talent to build our partners’ network. Patty brings an unlimited amount of energy and experience. She is passionate about payment processing and instrumental in promoting, selling, and supporting APS Payments in the channel.