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Creating Winning Customer Experiences Starts with Data

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Creating Winning Customer Experiences Starts with Data

Guest Speaker: Terrance Boland

How can you measure the effectiveness of your customer experiences? Are you collecting data efficiently, processing that in real-time, and analyzing it in a way that leads to better business decisions? In this podcast, we talk with Terrence Boland, VP Finance at STRAIT Group Ltd., about how better transparency in the sales, execution, and invoice process creates an enhanced customer experience. 

 

YOUR SPEAKERS

MURRAY QUIBELL

President

As a Chartered Accountant, business owner and IT specialist, Murray’s insight into financial software is unparalleled. You’ll also love his business-first approach in every technology discussion.

SAMANTHA NITON-DEFORGE

Business Solutions Specialist

With experience deploying hundreds of ERP implementations and enhancements, Samantha brings a wealth of technical expertise to find the right solution.

TERRANCE BOLAND

VP Finance at STRAIT Group Ltd

Chartered Accountant with 16 years’ experience in finance and operations management. He has worked primarily in the oil and gas construction and service industry for various growing companies.

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